SHIPPING AND DELIVERY PROCESS
SHIPMENT AND TRACKING DETAILS
An email regarding the shipment of the order will be sent to you after you have placed the order. The email contains the tracking details including the tracking number and the link. You can also check the same on the order status page by logging in to your account on our website. It may take a few hours to activate the tracking number or show the tracking details.
REQUEST FOR CHANGING DELIVERY ADDRESS
Once you have placed the order, you cannot alter the delivery address. However, you can request for the alteration prior to 24 hours of placing the order. You can use our mail ID to request or can also call us for the same.
INCOMPLETE OR INCORRECT DELIVERY ADDRESS
Please make a note that the delivery address is absolutely correct. In case of any incorrect details, the product will not be able to reach you. We will not be responsible for this. In case of reshipping the same order, customers may have to bear the extra shipping charge sometimes.
TIME FOR SHIPPING
As soon as the order is placed, you will receive an email and a message on your contact number from our end. The message will contain the estimated time needed to deliver your item. The product may be shipped later or earlier depending upon the availability of the item, the distance, and a few more factors. It is advisable to get in touch with us along with the order code to know the exact shipping time. If you place order of two or more products together, we can choose to deliver them separately or altogether.
VAT AND CUSTOM DUTIES
The customers are entirely responsible for any kind of VAT or Custom duty fees levied by the country. We don’t have control over these kind of charges. We cannot predict where these charges can occur. The courier agents or the sellers may ask for some additional service charges. This is entirely our responsibility.
SHIPPING AND BILLING ADDRESS
The address where the credit card company sends the bills to the customers is known as the billing address. The address in which the customer receives the shipment details is termed as the shipping address.
Besides this, you can pick a specific delivery date for the delivery to bestow a surprise upon your special one. We provide gift-wrappings on special requests as well.